Elgin Township

The staff in Elgin Township were frustrated with their old website. It was more than nine years old and was difficult for them to maintain. They had reports of people not being able to find the content they needed and how it didn’t render legibly on some devices. It suffered from repeated filler content still being on the site since launch.

We sat down and discussed what they liked about the site, what they didn’t like, and other township sites they wanted to emulate. sitebyMIKE created sample designs and collaborated with the team on updated content and branding. Everyone in the organization had a voice in the new website.

We even enhanced their property search system by partnering with Clarity Technology Group to incorporate a separate search subdomain with a streamlined process to update the property information. (No more running reports, uploading them to a separate system and waiting for the data to process.)

Services and government information has been improved on the site. Meeting support documents have been consolidated into a much more intuitive system, the events calendar has been expanded, and a local services directory has been added. Wow! Once we got started, there was so much to add to the new site.

The in-house staff now feels empowered to maintain a lot of the content themselves, while knowing I’m always here to help if/when they need me.

I really love helping to improve my community!